Minimise cost and maximise results with our tailored offshore teams.

01 Back Office

• Research & Data Collection: Conducting thorough research and gathering relevant data to support business decisions and strategies.
• Data Entry, Validation, Categorization: Accurately entering, validating, and categorizing data to maintain organized and reliable records.
• Website Scraping: Extracting valuable data from websites to provide actionable insights and competitive intelligence.
• Content Moderation: Monitoring and managing user-generated content to ensure it meets community standards and guidelines.
• CRM Cleansing & Record Maintenance: Maintaining clean and up-to-date CRM records to enhance customer relationship management.
• Order Fulfillment: Efficiently managing the entire order fulfillment process to ensure timely delivery and customer satisfaction.

• KYC / Credit Check Processing: Conducting Know Your Customer (KYC) and credit checks to comply with regulatory requirements and assess creditworthiness.
• Payment Processing / Credit Control / Payment Collection: Handling payment processing, credit control, and payment collection to ensure smooth financial transactions and cash flow.
• Settlements & Clearances / Claims Follow-Up / Administration: Managing settlements, clearances, and claims follow-up to ensure efficient and accurate administrative processes.
• Menu Transcription: Transcribing menus accurately to support restaurant and food delivery services.
• Quality Assurance: Implementing quality assurance processes to ensure high standards and consistency across all operations.

02 Marketing

Inbound & Outbound Marketing: Driving engagement and generating leads with tailored marketing strategies.

Growth Marketing: Scaling your business through innovative and data-driven growth tactics.

Design: Delivering captivating and effective visual content that aligns with your brand and marketing goals.

Content Marketing: Creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience.

Social Media Management: Managing your social media presence to engage with your audience, build brand loyalty, and drive traffic to your site.

03 Customer Care

• Customer Support: Providing responsive and effective assistance to customers via email, chat, and phone to resolve their issues.
• Technical Support: Offering specialised help for technical issues to ensure customer satisfaction.
• Order Processing: Managing orders efficiently from receipt to fulfilment to ensure timely delivery.
• Returns and Refunds: Handling returns and refunds smoothly to maintain customer trust and satisfaction.
• Customer Feedback Management: Collecting and analysing customer feedback to improve products and services.

04 Sales Support

• Research: Conducting thorough market and competitor research to inform your sales strategies.
• List Building: Creating targeted contact lists to drive your sales efforts.
• Client Success: Ensuring customer satisfaction and retention through dedicated support.
• Account Management: Managing client relationships to maximise account value and satisfaction.
• BDR & SDRs: Qualifying leads and setting up sales appointments, identifying and developing new business opportunities.
• Contact Data: Our flexible Pay-As-You-Go data service eliminates the need for costly database subscriptions.

05 Finance

• Bookkeeping: Ensuring accurate and timely record-keeping of financial transactions.
• Financial Analysis: Providing detailed financial reports and analysis to guide your business decisions.
• Accounts Payable & Receivable: Managing invoices and payments to maintain healthy cash flow.
• Payroll Processing: Ensuring employees are paid accurately and on time.
• Expense Management: Tracking and reporting expenses, implementing expense policies and managing reimbursements
• Procurement & Inventory Management: Overseeing purchase processes and managing inventory levels.

06 Recruitment

Talent Acquisition: Find and recruit top talent to meet your business needs through strategic sourcing and selection processes.

Candidate Screening: Conduct thorough screening and interviews to ensure only the most qualified candidates move forward in the hiring process.

Recruitment Marketing: Developing and executing recruitment marketing strategies to attract high-quality candidates and build a strong employer brand.

07 HR

Employee Onboarding: Ensuring new hires are smoothly integrated into your company with comprehensive orientation and training programs.

HR Management: Handling employee relations, benefits administration, and compliance with labor laws to maintain a healthy work environment.

Performance Management: Implementing systems to evaluate and improve employee performance, fostering growth and development within the organization.